Shipping policy

Shipping Terms & Conditions

Shipping Within Australia

We offer flat rate shipping on all orders within Australia via Australia Post.

Flat rate: $4.95 (standard shipping)
Delivery time: 3–7 business days (depending on location)
All orders include tracking details once dispatched.
Orders are processed within 1–2 business days. You will receive an email confirmation once your order has been shipped.

Please note that delivery times may vary during peak periods, public holidays, or due to circumstances beyond our control (e.g. postal delays, weather events).

International Shipping

We offer international flat rate shipping to select countries.

Flat rate: $19.95 AUD
Delivery time: 10–20 business days (subject to destination and customs clearance)
Tracking information will be provided once your order is dispatched.

International customers are responsible for any customs duties, taxes, or import fees charged by their local authorities. Please check your country’s import regulations before placing an order.

Order Processing & Tracking

Once your order is placed, please allow 1–2 business days for processing. You’ll receive a shipping confirmation email with your tracking number as soon as your parcel is on its way.

Delivery Issues

If your order has not arrived within the expected timeframe, please first check your tracking information. If further assistance is needed, contact our support team and we’ll assist in locating your parcel.

Please ensure your shipping details are correct at checkout — we cannot take responsibility for lost or delayed parcels due to incorrect addresses.